As a journalist, I was pretty much used to having sit-downs with the C-suites of the supplier world! I was a work journalist plus entirely enjoyed knowing more about powerful ladies in society.
I had been researching the crazy world of cooling appliances plus warming equipment.
I ended up settling on this particular lady who had single-handedly built a supplier that had gone ahead to become the most successful supplier in the state. She had gained tons of awards for her heating business. I was having lunch with a Heating plus Air Conditioning professional who had a multi-billion dollar supplier. I started by asking this remarkable lady personal questions so she could explain the whole starting point. She had started by selling straight forward heating plus cooling appliances such as the wireless temperature control before proceeding to supply the Heating plus Air Conditioning component and a hydronic heating appliance! The heating industry is a male-dominated market however my interviewee easily managed to develop a thick skin. As the enterprise grew so did her entire workforce. She employed workers who were actually responsible for furnace/heater maintenance and furnace/heater repair. She also trained them on how to check plus replace the air filter plus install the central gas furnaces. At some point in time, she became broke however was still able to pull herself up from the bootstraps plus go at it again to be successful again. She now stocked major HVAC appliances such as the central A/C appliance and the electric gas furnace. As we were having a conversation, our gas furnace cranked plus then turned off entirely. It took the woman less than 30 minutes to revive it. I suppose that is why she was the expert. The interview went well plus my editor was also delighted to meet this awesome person.