When it was time for my biannual HVAC service appointment, the local HVAC company that I always use called to remind me.
The receptionist on the phone recommended that I make an appointment that day, because their schedule was filling up fast.
Unfortunately, I was busy when I answered the phone, so I was flustered the entire time. I didn’t want to hang up without getting on the schedule, because I knew I’d forget to call them back. If I didn’t schedule an appointment that day, I’d never have my HVAC system serviced. The receptionist and I briefly went back and forth about their available times, and I randomly selected something without putting much thought into it. When I got home later, I realized what a horrible mistake I’d made. I had to work that day and a doctor’s appointment that afternoon during my lunch break that I’d been waiting months for. When I called the HVAC company back to reschedule, they were already booked solid for the next month. Feeling overwhelmed, I started calling my closest friends and family to see if anyone was available that afternoon to let the HVAC professional inside. Just my luck, nobody could come. I was just about to call them back to reschedule for a month later, when I saw my neighbor in her yard. I quickly went over and asked if she’d be around that afternoon and if she’d be available to let the HVAC professional inside. Thankfully, she happily agreed! I told her I’d do the same for her in the future if she ever needed help.